Frequently Asked Questions
Do you have questions? We have the answers you need.
We realize that there are a lot of questions when it comes to skilled nursing communities, and we want to be sure you have the information you need to be a partner in your care. Therefore, we’ve provided some of these FAQs for you. As always, you can contact us for answers if one of your questions is not addressed here.
Who pays for my care while in the nursing home?
It depends upon your individual policy. In general, Medicare, Medicare Advantage, Medicaid and personal insurance policies will generally pay for part of the skilled nursing care. But be aware that out-of-pocket costs and deductibles, co-insurances and co-pays may still be your responsibility.
Our Business Office will take you through the process step-by-step to be sure you’re clear on what is being covered and what is not.
What therapies are offered at the facility?
We offer excellent physical, occupational, and speech therapy.
How long is short term rehabilitation?
In most cases, it is 2-6 weeks, but that largely depends upon the patient’s progress.
Can a person be admitted from home?
Yes, although it does require specific paperwork. Speak to our Admissions Director or Business Office Manager who can guide you through this process. We’ll be happy to answer your specific questions.
Are residents allowed to bring in personal items from home?
We encourage personal items from home because it provides an easier transition to skilled nursing care. Bring books, photos, clothes and personal care items. However, before you bring furniture or large objects, check with us first. We want to be sure everything is safe and that we remain in compliance with fire codes.
Do you allow pets to visit?
We decide this on a case-by-case basis. We do allow them, but there must be prior approval by staff. All pets must be up-to-date on vaccinations.
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We want you to have the information and resources you need for reliable educational material. Therefore we’ve compiled this handy list for you to have at your fingertips.
- Alzheimer’s Association www.alz.org
- National Diabetes Association www.diabetes.org
- American Cancer Society www.cancer.org
- American Heart Association www.heart.org
- American Lung Association www.lung.org
- National Kidney Association www.kidney.org
- American Stroke Association www.stroke.org
- Medicare Information www.medicare.gov
- North Carolina Medicaid Information www.medicaid.ncdhhs.gov
- National Council on Aging www.ncoa.org
- Parkinson’s Foundation www.parkinson.org
- Centers for Disease Control & Prevention – Health Information for Older Adults www.cdc.gov
- Arthritis Foundation www.arthritis.org
- Health Information for Older Adults www.health.gov
- Dementia Society www.dementiasociety.org